If you have questions or problems regarding the functionality and/or use of Sageworks Public,
please contact our Product Support Department:

Product Support

Hours: 8:00am to 6:00pm EST, Monday through Friday


FAQs

Printing Reports

Customizing and Saving Reports

Other Topics


 

How do I print the report?

To print the report, click the Printer Friendly button, which is located at the top of the report. Then, click File in the top menu, and choose Print.

[Top]

 

How do I get the background colors and images to print on my report?

In Internet Explorer, click on Tools in the top menu and choose Internet Options. Once the dialog box appears, click on the Advanced tab. Scroll to Printing. Check the box marked Print background colors and images. Click OK.

In Firefox, choose to print the background by navigating to File > Page Setup and checking the Print backgrounds option.

[Top]

 

How do I eliminate the header and footer information from my report when I print from the Web?

When printing Web pages, your browser can be set to display header and footer information. Header information includes the Web page title and its location (URL). Footer information includes the page number, the page total, and the date/time printed.

To eliminate header and footer information from your report when printing from Internet Explorer, click on File in the top menu and choose Page Setup. Once the dialog box appears, delete the information from the Header and Footer sections. Click OK.

In Firefox, click File > Page Setup and select the Margins & Header/Footer tab.

[Top]

 

Am I free to edit the report?

Yes, you may add to or delete from the report anything you wish. The Sageworks report is designed to be a tool to better aid you or your customers in business decisions.

[Top]

 

How do I customize and save the Sageworks report?

You can customize the report by saving it into Microsoft Word and editing it. Word 2000 and above are supported.

To save the report, click the SAVE TO WORD button on your Sageworks report. You will then be given the option of receiving it via e-mail or downloading the report directly from your browser. To receive it via e-mail, type in your e-mail address in the appropriate field and click ENTER. A Microsoft Word file containing your report will be sent to you as an attachment and will be approximately 80-150KB in size. Some e-mail programs will reject the attachments. To avoid this problem, please add profitcents.support@abrigo.com to your address book.

To download the report directly from your browser, click the DOWNLOAD button or the report link (e.g. PCReport62048).

Once the report is in Word, you will be able to edit it just as any other document. You can easily space the document to print on your company's letterhead.

[Top]

 

I am having trouble opening a Sageworks report in Microsoft Word XP (2002).

Some users may experience a problem with opening a Sageworks report in Microsoft Word XP (2002). To fix this problem, select the "Check for Updates" option on the Microsoft Update Site, and download the Office XP Service Pack 3 update.

Note: The "Check for Updates" option is only available for Internet Explorer. If you are using a different browser, click here to go directly to the Office XP Service Pack 3 update.

[Top]

 

How do I run another report?

To run a new report, click the New Report button located at the top of the Sageworks Public report. This will take you back to the report selection page. If you have reports available, you can run another report. If you do not have reports available, you can purchase additional reports by contacting us at 833.422.7446 option 2.

[Top]

 

In the graph area, why do some of the numbers not appear?

Numbers that are too large to display on the chart will not appear on the chart. In these cases, the relative scale of the charted values is still preserved.

[Top]

 

How are the numerical scores for each Sageworks Public Analyst report section determined?

In order to construct a Sageworks Public report, we look at a number of financial factors and metrics. We "score" these metrics by:

  1. Comparing a company's scores against industry statistics.
  2. Evaluating trends, either positive or negative.
In the Sageworks Public Analyst report, you will see that a company has received a numerical score for each of the five sections of the report, and this score ranges from 1 to 100 and is based upon the company's performance. 100 is the top score, 1 is the lowest score. Scoring is determined by weighting each of the metrics we evaluate in an area and then assigning to each metric a score from 1 to 100. Even though the scoring facility of the program is fairly complex, it can only be a rough measure of overall performance in the section since you, as a user, may place more or less emphasis on one/some of the metrics than we do in scoring all metrics. Please call us at 833.422.7446 Option 2 should you have any particular questions on how we calculate scores.

[Top]

 

What do the stars on the Sageworks Public Basic report mean?

Sageworks Public analyzes and evaluates business performance in five areas: Value, Liquidity, Profits & Profit Margin, Borrowing, and Assets. Each area is assigned a star "score" based upon the business's performance. The score range for the Basic report is as follows:

  • One Star: below average performance
  • Three Stars: par performance
  • Five Stars: above average performance
[Top]